Privacy policy

PRIVACY AND PERSONAL DATA PROTECTION POLICY

ANETO NATURAL undertakes to comply with current legislation on the protection of personal data.

ANETO NATURAL guarantees that, as the owner of the personal data files, the personal data voluntarily provided by users of this portal or official ANETO NATURAL profiles on social networks, through ANETO NATURAL services or promotions or by any other means, will be treated confidentially.

ANETO NATURAL has adopted the necessary technical measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing in order to avoid, as far as possible and within the capabilities of current technology, any alteration, loss, unauthorised processing or access.

In compliance with the provisions of the personal data protection regulations, you are hereby informed of the terms and conditions governing the data processing carried out by ANETO NATURAL.

1. ENTITY RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

Company name: ANETO NATURAL SLU
Commercial Name: ANETO NATURAL
Registered Address: Polígono Industrial Santa Maria, 08271 Artés
Tax ID code: B-08362998
Telephone: 900 202 106
e-mail: oficina@anetonatural.com

ANETO NATURAL corporate website:

Canonical domain name of website: https://www.caldoaneto.com
Service or secondary domain names: https://www.tiendaneto.com
Social profiles:
YOUTUBE/FACEBOOK/INSTAGRAM/TWITTER 

2. PURPOSE AND LEGITIMACY OF THE PROCESSING OF YOUR PERSONAL DATA

In compliance with the provisions of Regulation (EU) 2016/679 on General Data Protection (hereinafter, "GDPR") and the Law on Information Society Services and Electronic Commerce (hereinafter, "LSSICE"), ANETO NATURAL informs you that the processing of the personal data you provide may pursue all or some of the following purposes, as indicated in each case:

1.- Contractual purposes: The purchase of products through the online shop requires the provision of personal data, which will be processed for the purpose of managing our contractual relationship with you. The legitimate basis for processing your data for this purpose is the execution of a contract or the application of pre-contractual procedures. Except for the minimum personal data required to dispatch your order, your personal data will not be passed on to third parties unless there is an obligation to do so. The personal data will be stored for the duration of the contractual relationship and for as long as the legal obligations arising from it remain in force.

2.- Advertising, product information and management of promotions: Your personal data will be processed in order to provide you with information about the products and services offered by ANETO NATURAL. The legitimate basis for processing your data for this purpose is your consent. No data will be transferred to third parties unless there is a legal obligation to do so. Your personal data will be processed for as long as your authorisation remains valid.

3.- Responding to your queries and requests: We will respond to your queries and requests sent by e-mail, post or telephone by any of the means indicated in the "Contact" section of the website. The legitimate basis for processing your data for this purpose is your consent. No data will be transferred to third parties unless there is a legal obligation to do so. Your personal data will be processed for as long as your authorisation remains valid.

4.- Interested in working for us? Potential candidates may submit their CV through the website. The legitimate basis for processing your data for this purpose is your consent to participate in current and future employee selection processes. No data will be transferred to third parties unless there is a legal obligation to do so. Your personal data will be processed for as long as your authorisation remains valid.

5.- Ethics Channel management: Your data will be processed within the framework of the company's Ethics Channel procedure. The lawful basis for processing your data for this purpose is compliance with Directive (EU) 2019/1937 on the protection of persons who report breaches of Union law.

3. DATA TRANSMISSION

Under no circumstances will data be passed on to third parties, nor will your data be processed automatically. 

4. DATA RETENTION PERIOD

Your personal data will be kept for as long as it is necessary to fulfil the purposes mentioned above and, where appropriate, for as long as you do not withdraw your consent. Furthermore, your data will be kept for the time required to comply with the legal obligations that apply in each case, depending on the type of data, and for as long as the legal obligations arising from it remain in force.

5. THE DATA WE COLLECT

In accordance with the principle of minimum processing, only the data strictly necessary for the purposes outlined herein will be collected. ANETO NATURAL does not have access to the bank details of customers who make purchases from the online shop.

All information provided by the user through the aforementioned means must be truthful. To this effect, the user guarantees the authenticity of all data provided. In all cases, the user shall bear sole responsibility for any false or inaccurate statements made and for any damage caused to ANETO NATURAL or third parties as a result of the information provided.

6. DATA PROTECTION RIGHTS

Data protection law gives you a number of rights in relation to the processing of personal data that the use of our services implies, which can be summarised as follows:

  • Right of access: The right to know what type of data we process and the nature of the data processing we carry out.
  • Right to have the data rectified: The right to request your data be amended because it is inaccurate or untrue.
  • Right to restrict processing in the cases provided for by law.
  • Right to portability: The right to obtain a copy of the data being processed in an interoperable format, as well as to transmit it to another entity.
  • Right to erasure: The right to request the deletion of all your personal data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
  • Right to object: The right to request the cessation of processing based on the revocation of the authorisation initially given.

Users may exercise their rights by sending the appropriate request to the e-mail or postal address indicated at the bottom of each form or, failing that, to the following postal or e-mail address:

  • ANETO NATURAL, Polígono Industrial Santa Maria 08271 Artés, indicating the following reference on the envelope: REF: PERSONAL DATA, or
  • Sending a message to the following e-mail address lopd@anetonatural.com, indicating the right you wish to exercise and including, in both cases, a photocopy of your ID card or another similar identity document.

Where consent has been given for a specific purpose, you have the right to withdraw your consent at any time without affecting the legitimacy of the processing based on the consent given prior to its withdrawal.

If you are concerned about the way in which ANETO NATURAL is handling your data, you may address your complaint to lopd@anetonatural.com or the Spanish Data Protection Agency.

7. USE OF COOKIES AND MONITORING OF BROWSING

For information in this regard, please consult the Cookie Policy of our websites: www.tiendaneto.com/es/politica-privacidad

8. IP ADDRESSES

Website servers may automatically detect the User's IP address and domain name. An IP address is a number automatically assigned to a computer when it connects to the Internet. This information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of page impressions, the number of visits made to web services, the order of visits, the point of access, etc.

9. CHANGES

We reserve the right to make changes to this Privacy and Personal Data Protection Policy. However, if we make any significant changes, we will notify you through our websites or other means, and you will have an opportunity to review the changes before they become effective. If you disagree with any of the changes, you may exercise your rights or manage your consents.

Your continued use of our websites after we post or send you a notice about our changes to this Privacy and Personal Data Policy means that the collection, use and sharing of your personal data will be subject to the updated Privacy and Personal Data Policy.

Date updated 21/11/2022

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